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Adventure awaits November 6-9, 2016 in Denver Colorado at the SIGUCCS Annual Conference!
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Monday, November 7 • 1:15pm - 2:15pm
AwardU: Recognition Program for WVU ITS Employees

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In 2014, we created an employee recognition program for about 220 employees under Information Technology Services at West Virginia University. Over six months, a large and diverse committee of staff built a scalable, transparent, accountable, peer-judged program that we hope will help improve employee retention long term. With both positive and negative examples of past, unstructured and personality-dependent programs in mind, we wanted a system as fair and unbiased as possible. We created standards and principles to design a meaningful product that employees would use, appreciate and support. After five quarters, we have functional data, formative notes and personal anecdotes we believe are worth sharing.

Session Chair
avatar for Kathy Fletcher

Kathy Fletcher

IT Application Specialist, West Virginia University
36+ yrs experience in Information Technology. Specialties: Qualtrics, eXplorance Blue, iClicker, Adobe Acrobat, Office 365

Speakers
avatar for Steven Marra

Steven Marra

Web Developer, West Virginia University
I'm a Jack of All Trades, Master of Some. On the werk side: My day job is at WVU. I've been a trainer, a Sys Admin, and now a Web Developer. I'm INCREDIBLY proud of the work our AwardU committee did on our employee recognition program for Information Technology Services at... Read More →
avatar for Vicki Smith

Vicki Smith

Executive Director, Customer & Communication Services, West Virginia University
Ask me anything! My session focuses on the value, importance and challenges of communicating effectively, and the culture change that requires for some IT organizations. It's hard work, but so worth it! I am looking to learn from others about creating an incident management process... Read More →



Monday November 7, 2016 1:15pm - 2:15pm MST
Crystal B 1420 Stout Street, Denver, CO 80202