In 2014, we created an employee recognition program for about 220 employees under Information Technology Services at West Virginia University. Over six months, a large and diverse committee of staff built a scalable, transparent, accountable, peer-judged program that we hope will help improve employee retention long term. With both positive and negative examples of past, unstructured and personality-dependent programs in mind, we wanted a system as fair and unbiased as possible. We created standards and principles to design a meaningful product that employees would use, appreciate and support. After five quarters, we have functional data, formative notes and personal anecdotes we believe are worth sharing.
I'm a Jack of All Trades, Master of Some.
On the werk side:
My day job is at WVU. I've been a trainer, a Sys Admin, and now a Web Developer.
I'm INCREDIBLY proud of the work our AwardU committee did on our employee recognition program for Information Technology Services at... Read More →
Executive Director, Customer & Communication Services, West Virginia University
Ask me anything! My session focuses on the value, importance and challenges of communicating effectively, and the culture change that requires for some IT organizations. It's hard work, but so worth it! I am looking to learn from others about creating an incident management process... Read More →