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Adventure awaits November 6-9, 2016 in Denver Colorado at the SIGUCCS Annual Conference!
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Wednesday, November 9 • 1:15pm - 2:15pm
Marrying IT Asset Management and IT Service Management

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Both IT Service Management (ITSM) and IT Asset Management (ITAM) have common objectives, characteristics, and processes. There is significant overlap between these functions, particularly the request fulfillment process and the service catalog approach. We will talk about integrating data, systems, and processes used by both ITAM and ITSM for a more efficient, productive, and harmonious outcome.

Session Chair
avatar for Chris King

Chris King

Assistant Director, Technology Support Services, NC State University

avatar for Dan Herrick

Dan Herrick

Device Lifecycle Program Manager, University of Colorado Boulder
Asset Management, Business Storytelling, Creative uses for legacy tech, Current and upcoming personal technology

Wednesday November 9, 2016 1:15pm - 2:15pm MST
Crystal A 1420 Stout Street, Denver, CO 80202