SIGUCCS 2016 has ended
Adventure awaits November 6-9, 2016 in Denver Colorado at the SIGUCCS Annual Conference!
avatar for Rob Brown

Rob Brown

Portland State University
IT Analyst
Portland, Oregon
I've just taking over supervision of a small service desk after 9 years of work IT and User Support.

I provide IT support to the Graduate School of Education at PSU, so I'm interested in talking about service and support needs specifically of graduate students and students in professional schools (requiring licensure). I'm also interested in learning about managing student employees and service desks.