SIGUCCS 2016 has ended

Create Your Own Event

SIGUCCS 2016

Adventure awaits November 6-9, 2016 in Denver Colorado at the SIGUCCS Annual Conference!

Rob Brown

Portland State University
IT Analyst
Portland, Oregon

I've just taking over supervision of a small service desk after 9 years of work IT and User Support.

I provide IT support to the Graduate School of Education at PSU, so I'm interested in talking about service and support needs specifically of graduate students and students in professional schools (requiring licensure). I'm also interested in learning about managing student employees and service desks.

12:00pm MST

Registration Crystal Foyer

5:15pm MST

First Timers Orientation Crystal C

6:00pm MST

Welcome (t-shirt) Reception Crestone Ballroom

9:00am MST

Opening Plenary Crystal BC

10:30am MST

Networking Break & Exhibitor Hall Crystal Foyer

11:00am MST

Navigate the Higher Ed IT Waters to Chart Your Professional Development Plan Crystal B

12:00pm MST

Lunch Silverton Ballroom

1:15pm MST

Teaching, learning, and classroom design Crestone A

2:30pm MST

We Can Rebuild It, We Have The Technology: Modifying the Mac Mini for optimal use as a classroom instructor station Crystal A

4:45pm MST

Networking Event Silvertone Foyer

9:00am MST

Changing How We Think About PC disposition Crystal A

11:00am MST

Creating a motivated student worker Crystal A

2:30pm MST

Using Engagement to Transform, Reimagine, and Realign IT Silverton Ballroom

9:00am MST

Learning Space Renovation Planning Crystal B

10:45am MST

Congratulations! You are (or you are getting) a new leader - strategies to make the transition go smoothly from both sides of the desk Crystal B

1:15pm MST

Our Student Staff: Specialty Roles and Professional Development Crystal B

2:30pm MST

Realigning our Client Services Organization Crestone A

3:30pm MST

Networking Break Crystal Foyer